Data Privacy & Protection
Your privacy and data security are our top priorities. This comprehensive privacy policy outlines how GetaVisa, operated by WorldVisa (Bangalore), collects, processes, and protects your personal information throughout your visa application journey.
Introduction
This Privacy Policy governs the collection, processing, and protection of personal data by GetaVisa, operated by WorldVisa (Bangalore), in connection with visa application services provided through our website (getavisa.in), mobile applications, and other digital platforms.
We are committed to protecting your privacy and ensuring the security of your personal information. This policy complies with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
Key Terms: "You" refers to visa applicants and users of our services. "We," "us," and "our" refer to GetaVisa and WorldVisa. "Platforms" include our website and customer service channels.
Data Controller Information
WorldVisa (Bangalore) acts as the Data Controller for all personal data processed through GetaVisa platforms. As the Data Controller, we determine the purposes and means of processing your personal data.
Controller Details
WorldVisa (Bangalore)
First Floor, South 47, Manipal Center
S-101, Dickenson Rd, Sivanchetti Gardens
Bengaluru, Karnataka 560042, India
Contact Information
Categories of Personal Data We Collect
We collect and process the following categories of personal data to facilitate your visa application process:
Identity Information
- Full name and title
- Date and place of birth
- Nationality and citizenship
- Passport details and copies
- Government-issued ID documents
Contact Information
- Email address
- Phone numbers
- Residential address
- Emergency contact details
Financial Information
- Bank statements
- Income tax returns
- Salary slips
- Business financial documents
- Payment transaction details
Travel & Application Data
- Travel itinerary
- Accommodation bookings
- Flight tickets
- Travel insurance
- Application forms and documents
Employment & Education
- Employment details
- Educational certificates
- Business licenses
- Professional qualifications
- Work experience documents
Technical Data
- IP address and device information
- Browser type and version
- Usage patterns and preferences
- Application logs and analytics
Note: All data is stored securely using
infrastructure with encryption and access controls to ensure maximum protection of your personal information.
Purposes of Data Collection
We collect and process your personal data for the following specific purposes related to visa application services:
Visa Application Processing
To process and submit your visa application to the relevant embassy or visa application center, including document verification and application form completion.
Document Verification
To verify the authenticity and completeness of submitted documents, ensuring compliance with embassy requirements and visa regulations.
Communication & Updates
To provide status updates, appointment scheduling, and important notifications regarding your visa application process.
Payment Processing
To process payments for visa application fees and service charges through secure payment gateways.
Legal Compliance
To comply with legal obligations, regulatory requirements, and government mandates related to visa processing and data protection.
Service Improvement
To analyze application patterns and improve our services, while maintaining data anonymization for research purposes.
Data Sharing & Third Parties
We are committed to protecting your privacy and only share your personal data with authorized entities for legitimate visa processing purposes.
Authorized Data Recipients
Embassies & Consulates
Official diplomatic missions that process and approve visa applications
Visa Application Centers
Authorized centers that handle visa application submissions and biometric collection
We Do NOT Share With
- Travel agencies or tour operators
- Marketing companies or advertisers
- Social media platforms
- Unauthorized third-party services
- Data brokers or analytics companies
Legal Basis for Data Sharing
Data Security & Protection
We implement comprehensive security measures to protect your personal data throughout its lifecycle.
Technical Security
- End-to-end encryption (AES-256)
- Secure HTTPS connections
- Multi-factor authentication
- Regular security audits
- Intrusion detection systems
Infrastructure Security
- Convex backend with built-in security
- Secure data centers
- Regular backup procedures
- Disaster recovery plans
- Access control mechanisms
Organizational Security
- Employee security training
- Confidentiality agreements
- Role-based access controls
- Regular security assessments
- Incident response procedures
Data Protection Measures
- Data minimization principles
- Pseudonymization techniques
- Secure data transmission
- Regular data integrity checks
- Privacy by design approach
Payment Security Statement
We partner with Razorpay, a PCI DSS Level 1 certified payment gateway, to ensure the highest level of security for all payment transactions.
Razorpay Security Features
Certification & Compliance
- PCI DSS Level 1 certified
- ISO 27001 certified
- SOC 2 Type II compliant
- RBI licensed payment gateway
Security Measures
- 256-bit SSL encryption
- Tokenization of card data
- Fraud detection systems
- Real-time transaction monitoring
Our Payment Security Commitment
- We never store your complete payment card information
- All payment data is encrypted during transmission
- Payment processing occurs on Razorpay's secure servers
- We maintain strict access controls for payment-related data
- Regular security audits of our payment processes
Your GDPR Rights
Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:
1Right to Access
Request a copy of all personal data we hold about you and information about how we process it.
2Right to Rectification
Request correction of inaccurate or incomplete personal data we hold about you.
3Right to Erasure
Request deletion of your personal data, subject to legal and regulatory requirements.
4Right to Restriction
Request limitation of processing your personal data in certain circumstances.
5Right to Portability
Request transfer of your personal data to another service provider in a structured format.
6Right to Object
Object to processing of your personal data for specific purposes, including direct marketing.
7Right to Withdraw Consent
Withdraw consent for data processing where consent was the legal basis for processing.
8Right to Lodge Complaint
Lodge a complaint with the relevant data protection authority if you believe your rights have been violated.
How to Exercise Your Rights
To exercise any of these rights, please contact us at:
Email: support@getavisa.in
Phone: +91 7026320909
Response Time: We will respond within 30 days of receiving your request
Data Retention & Deletion
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy and to comply with legal and regulatory requirements.
Active Application Data
Up to 2 yearsRetained for the duration of your visa application process and up to 2 years after completion for service quality and legal compliance purposes.
Legal Compliance Data
As required by lawRetained as required by applicable laws, regulations, or government authorities for visa processing records.
Anonymized Data
Indefinitely (anonymized)May be retained indefinitely for research and service improvement purposes after removing personal identifiers.
Data Deletion Process
To request deletion of your personal data:
- Send an email to support@getavisa.in with subject: "Data Deletion Request"
- Include your full name and registered email address
- Specify the data you wish to have deleted
- We will verify your identity and process your request within 30 days
- You will receive confirmation once the deletion is complete
Contact Information
For any questions, concerns, or requests regarding your personal data and this privacy policy, please contact us through the following channels:
Customer Support
Business Hours
Monday - Saturday
9:30 AM - 6:30 PM IST
Corporate Address
WorldVisa (Bangalore)First Floor, South 47, Manipal Center
S-101, Dickenson Rd, Sivanchetti Gardens
Bengaluru, Karnataka 560042, India
Data Protection Officer
For specific data protection queries, you can contact our Data Protection Officer at:
Privacy Policy Updates
This privacy policy may be updated periodically to reflect changes in our practices or applicable laws. We will notify you of any significant changes via email or through our website.
Last updated: December 6, 2025
Version: 2.1